Any successful company, somewhere along the way, has developed a critical business relationship. Whether you strike a deal with your supplier for better terms on payment, bulk payments, and exclusivity or you provide your customers perks, lay-away, and weekly specials—the relationship helps you become more successful. What happens if you disrupt the business [...]

I remember during the early dot-com days when companies were deciding whether or not to get a website how many opted not to have one—and when they finally did decide years later, they hired a friend’s teenage nephew to build it for them. Even with overwhelming potential gain in marketing reach and changes in [...]

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